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privacy policy

About our Privacy Policy


Inscopix, Inc. is committed to protecting our customers’ privacy. This statement is meant to inform our users of how we define, gather and utilize personally identifiable information (personal information). Inscopix will take reasonable steps to protect user privacy consistent with the guidelines set forth in this policy and the applicable laws.

Your consent to this Privacy Policy


By using this site, you agree to this Privacy Policy. We may change this Privacy Policy by posting a new version of this Privacy Policy on this site. It is your responsibility review any changes.

Personal data


When we use the term "data" we are referring to both personally-identifiable data and non-personally-identifiable data that we collect about you. 

"Non-personally-identifiable data" refers to data that does not specifically identify you, or has been processed so as to effectively prevent your identification, and may include data associated with a particular computer or device you are using that does not personally identify you. "Personally-identifiable data" refers to data that personally identifies you, or can reasonably be linked to you by us. Personally-identifiable data can either be "sensitive" or "non-sensitive."

"Sensitive personally-identifiable data" refers to data that is generally considered confidential, such as your credit card number.

"Non-sensitive personally-identifiable data" refers to data that is generally not considered confidential such as your name, date of birth, mail or email address, telephone number, general geographic data (e.g., your city or state), account preferences, and business information.

In processing your personal data, we pledge to fully comply with recognized standards of privacy protection. Inscopix will ensure that all Personal Data is processed in compliance with this Policy and the Principles of current Data Protection Legislation, currently the Data Protection Act 1998 and (EU) General Data Protection Regulation 2016/679 (GDPR).

Collection, use and retention of personal data


Most of Inscopix.com services do not require the collection of Personal Data, allowing you to visit our site without telling us who you are. However, some services, such as requests for information, require the disclosure of personal data. Inscopix.com processes Personal Data for specific and limited purposes, which we try to inform you about when we ask you for information. For example, we may collect and use Personal Data such as your name, organization, email, and other contact details in order to provide you with products or services or to communicate with you for other purposes. We may use your contact details to audit downloads of information from the site and also to make follow-up contact with you by email in relation to the material you have accessed. 

Our website may include community discussions and areas for comments. By submitting your comments in those areas, you give Inscopix permission to use those comments for any of its business purposes. 

Inscopix endeavors to assure that any sensitive personally-identifiable data is processed by entities with special expertise and safeguards devoted to the processing of such data. For example, all credit card data will be processed by Stripe, Inc, the privacy policy of which can be found here, after being passed through an SSL-encrypted socket from a form on our website. We will not store any cardholder information.

We will retain your personal information as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required by law.

We may also use any Personal Data collected pursuant to this Privacy Policy to:

  • provide our services, products and features to you
  • measure and improve those services, products and features; and
  • protect our users and provide them with customer support

Inscopix is located in the United States. Please note that by using Inscopix.com, you give Inscopix your express and informed consent to transfer the data that you provide to Inscopix out of your country of residence to the United States, and to process it in the United States.

Inscopix complies with the US-EU and US-Swiss Safe Harbor Frameworks and adheres to the Safe Harbor privacy principles. Information on both Safe Harbors may be found at http://www.export.gov/safeharbor.

The Legal Basis on Which Inscopix Collects Your Personal Data

Inscopix collects and processes your Personal Data on the basis of different legal grounds, depending on the nature of the Personal Data being provided and the type of processing involved. More information is provided on this below.

Performance of a Contract

Most of the Personal Data processed by Inscopix is performed on the basis that it is necessary for the performance of our agreement with you, or in order to take steps at the request of the user prior to entering such an agreement.

Legitimate Interest

A second ground relied upon by Inscopix for other types of processing of your Personal Data is that it is necessary for the purposes of legitimate interests pursued by Inscopix. Such legitimate interests will include where Inscopix sends you marketing about our products and services, where we believe you have a reasonable expectation that we will perform a particular type of processing on your behalf, or where such processing is strictly necessary for fraud detection and prevention. Inscopix will only rely on such a ground where an assessment has been performed balancing the interests and rights involved and the necessity of the processing in order to provide our services, products and features to you.

Compliance with a Legal Obligation

A third ground relied upon for certain types of processing is that it is necessary in order to allow Inscopix comply with a legal obligation. An example of this would be where Inscopix is required to retain business records for fixed periods of time in order to comply with local legal requirements.

Consent

Finally, in certain limited situations, Inscopix relies on your consent in order to process your Personal Data. Where Inscopix requires your consent in order to collect and process certain Personal Data, we seek your consent at the time of provision, and such processing will only be performed where consent is secured. For example, your consent will be sought where you provide your personal information when you fill out a Website form to request more information about Inscopix products.

Disclosure and transfer of Personal Data

Inscopix will not sell personal data collected via Inscopix.com to third parties outside Inscopix. However, personal data may occasionally be transferred to Inscopix affiliates and to third parties who act for or on behalf of Inscopix or in connection with the business of Inscopix, for further processing in accordance with the purpose(s) for which the data were originally collected. Where disclosure of personal data to a third party is likely or necessary for whatever reason, Inscopix will, wherever possible, endeavor to ensure that the disclosure and intended use of the data are clearly indicated. Such third parties may operate under different privacy policies.

Also, Inscopix may disclose the personal data collected (i) where disclosure is necessary to comply with legal process (such as a court order, subpoena, search warrant, etc.) or other legal requirements of any governmental authority; (ii) where disclosure would potentially mitigate Inscopix liability in an actual or potential lawsuit; (iii) where disclosure is otherwise necessary to protect Inscopix rights or property; (iv) where disclosure is necessary to protect the legal rights or property of others, including to protect the confidentiality or security of your personal data; (v) as part of a bankruptcy, merger, reorganization, or a sale of the assets of Inscopix, a subsidiary, or division; (vi) where disclosure is necessary in connection with other business purposes including, without limitation, customer care, service quality, business management and operation, risk assessment, security, fraud and crime prevention/detection, monitoring, research and analysis, marketing, customer purchasing preferences and trends and dispute resolution; (vii) where disclosure is necessary for us to provide it to our attorneys, accountants, regulators, auditors or other advisors; or (vii) where disclosure is otherwise necessary for us to disclose it as required or permitted by law.

Exercising your rights with respect to your Personal Data

Inscopix users that provide their Personal Data in the EU, and those that provide their Personal Data in any other jurisdictions that adopt laws affording equivalent protections to those in the EU, may avail of the rights detailed below.

You may request to access, correct, update, or delete personal data that we have collected about you. For instructions on accessing or updating your information, please send an email to privacy-dept @ inscopix.com from the email address associated with your account.

The right to rectify your personal data

Users are able to edit and update most of their Personal Data held by Inscopix on the Site, and if you have any queries or complaints we encourage you to contact us here.

Alternatively, if you do not wish to do this you may make a formal request to have Inscopix rectify any inaccurate Personal Data on your behalf by sending an email to privacy-dept @ inscopix.com from the email address associated with your account.

The right to object to or restrict the processing of your personal data

If you have any queries or complaints about how we process your Personal Data we encourage you to contact us here.

Alternatively, if you do not wish to do this you may make a formal request to object to, or restrict, processing of your Personal Data by Inscopix. In order to do so please send an email to privacy-dept @ inscopix.com from the email address associated with your account.

The rights of access to and portability of your personal data

Users are able to access most of their Personal Data held by Inscopix on the Site, and if you have any queries or complaints we encourage you to contact us here.

Alternatively, if you do not wish to do this you may make a formal request to access your Personal Data held by Inscopix. In order to do so, please send an email to privacy-dept @ inscopix.com from the email address associated with your account, and paste the following sentence in your email: “I am requesting to access my personal data.” Inscopix will provide your Personal Data to you in a portable format to allow it to be transmitted to third parties.

The right to delete your personal data

Users are able to access most of their Personal Data held by Inscopix on the Site, and if you have any queries or complaints we encourage you to contact us here.

Alternatively, if you do not wish to do this, you may make a formal request delete your Personal Data held by Inscopix. In order to do so, please email to privacy-dept @ inscopix.com from the email address associated with your account, and paste the following sentence in your email: “I am requesting to delete my personal data.” Once your request has been confirmed, Inscopix will initiate the necessary steps to execute this exercise. 

Some limitations

Such rights of rectification, objection, restriction, access, portability and deletion are subject to certain limitations, as provided for by applicable laws. Individual requests will be completed within the time allotted by relevant regulations, which starts to run from the point of Inscopix confirming your request. Where permitted, please note there may be a charge for subsequent requests from the same individual, which will be determined by Inscopix and only imposed to the extent permitted by applicable law.

Links to other sites


This Privacy Policy applies only to Inscopix.com and does not include third-party websites. Inscopix.com may include links to other websites that we believe may be of interest to our visitors. We aim to ensure that such websites meet the highest standard. However, due to the nature of the World Wide Web, Inscopix cannot guarantee the standards of every website link it provides or be held responsible for the contents of non-Inscopix sites. We encourage you to be aware when you are leaving Inscopix.com and read the privacy statement of the site that you visit prior to providing any personal information. 

WE ARE NOT RESPONSIBLE FOR THE INFORMATION COLLECTION, USE, DISCLOSURE OR OTHER PRIVACY PRACTICES OF ANY THIRD PARTY, INCLUDING OUR AFFILIATES, THIRD-PARTY SERVICE PROVIDERS, ANY THIRD-PARTY SOCIAL MEDIA PLATFORM, ANY THIRD PARTY MAKING AVAILABLE THE DEVICES OR OPERATING SYSTEMS FOR WHICH THE SITE IS AVAILABLE, AND ANY THIRD PARTY OPERATING ANY WEBSITE TO WHICH THE SITE CONTAINS A LINK. YOU MAY HAVE RIGHTS DIRECTLY ENFORCEABLE AGAINST THESE THIRD PARTIES SO PLEASE CONSIDER THEIR PRIVACY POLICIES TO LEARN MORE.

Security


We follow generally accepted industry standards, including physical, technical and administrative measures, to protect the information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet is 100% secure. Therefore, while we strive to use generally acceptable means to protect your information, we cannot guarantee its absolute security.

Children


Our site is intended for a general audience, and we do not knowingly collect information about children or sell products or services to children. Consistent with the Children’s Online Privacy Protection Act, we do not knowingly collect personal information from anyone under the age of 13. If you are under the age of 13, you must ask your parent or guardian to assist you in using Inscopix.com.

California Privacy Rights


Inscopix does not track its customers over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals. However, some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, your browser allows you to set the DNT signal so that third parties (particularly advertisers) know you do not want to be tracked.

Questions and feedback


If you have any questions, comments, or concerns about this Privacy Policy, please contact us at: 

Inscopix, Inc.
2462 Embarcadero Way
Palo Alto, CA 94303
Attention: Sam Obermeyer, Digital Marketing Manager
Main: +1 (650) 600-3886
Toll-Free (US): +1 (888) 874-6458
info@inscopix.com